SMS TERMS AND CONDITIONS AND PRIVACY POLICY

SMS Terms & Conditions

Effective Date: 01/01/2024

By opting in to receive SMS communications from Guilford Psychological Services, you agree to the following terms:

1. Purpose of Messages

Text messages may be used for the following purposes:

• Providing information about our services.

• Sharing background information, including clinician biographies available on our website.

• Sharing clinician contact information (email, text, and phone details).

• Scheduling and other matters related to connecting for appointments once a clinician is assigned.

• Communicating with our billing office to clarify insurance benefits or address questions about billing and claims.

2. Messaging Frequency

Messages will be sent infrequently and only as necessary to facilitate communication regarding your care.

3. Potential Fees

Standard messaging rates may apply, as determined by your mobile carrier. Guilford Psychological Services is not responsible for any charges incurred.

4. Opt-In Process

By providing your phone number and explicitly consenting to SMS communication, you agree to receive these messages.

5. Opt-Out Process

You may opt out at any time by replying “STOP” to any of our text messages. After opting out, you will no longer receive text messages from Guilford Psychological Services.

6. Data Privacy

We do not share your phone number, SMS consent, or other opt-in data with any third parties. Your information is used exclusively to support your care at Guilford Psychological Services.

If you have any questions regarding these terms, please contact us at mwarner@guilfordpsych.com

7. Standard Messaging Disclosures:

Message and data rates may apply. Message Frequency May Vary You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy here
 
 


Privacy Policy

Effective Date: 01/01/2024

At Guilford Psychological Services, your privacy is of utmost importance to us. This Privacy Policy outlines how we handle your personal information, including your consent to receive text messages (SMS).

Collection and Use of Information

We collect and use your phone number to communicate with you via SMS for the following purposes:

• Providing information about our services.

• Sharing background information, such as clinician biographies available on our website.

• Sharing clinician contact information, including email, text, and phone details.

• Facilitating scheduling and other matters related to connecting for appointments once a clinician is assigned.

• Communicating with our billing office to clarify insurance benefits and address questions pertaining to billing and claims.

Your consent to receive these messages is obtained explicitly when you provide your phone number for these purposes.

Sharing of Information

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes. Your data is securely stored and used exclusively by Guilford Psychological Services to provide you with the best possible care.

Opt-In and Opt-Out Policies

• Opt-In: By providing your phone number and consenting to receive SMS messages, you agree to occasional communication as outlined above.

• Opt-Out: You may opt out at any time by replying “STOP” to any of our text messages.

For questions or concerns about our Privacy Policy, please contact us at mwarner@guilfordpsych.com.